Waterproof IP65 LED Vapor Tight Light Fixture , Emergency Sensor LED Triproof Light

Q1: What products do you offer?
A: We offer a wide range of products, including LED Indoor light and LED Outdoor light.

Q2: Do you offer customization services?
A: Yes, we offer customization services for many of our products.

Q3: What are your payment terms?
A: Our payment terms are typically 30% deposit and 70% balance before shipment,depends on product.

Q4: What is your lead time?
A: Our lead time varies depending on the product and order quantity.

Q5: What is your quality control process?
A: We have a strict quality control process in place to ensure that every product meets our high-quality standards.

after-sales issues

• We offer a free 5-year warranty from the date of purchase, which covers any defects in materials and workmanship. This warranty does not cover damage caused by mishandling or improper use, such as failure and damage caused by unpacking the product, or failure caused by falling and touching during handling and use.
• It is important that the product is operated in accordance with the instructions provided to prevent any failure that may occur due to improper use. Therefore, any failure caused by the failure to operate the product in accordance with the instructions is not covered by the warranty.
• After the warranty period, we offer maintenance services at the cost of materials only for any parts that may need to be replaced. However, any additional labor costs incurred during the maintenance process will not be covered by the warranty.
• We are committed to providing exceptional customer service and support, and our team is available to answer any questions or concerns you may have regarding the product warranty or maintenance process.
• We believe that our warranty policy demonstrates our commitment to providing high-quality products and ensuring customer satisfaction. With our warranty, you can be confident in the quality and reliability of our product.